I realised that I had used to Black Berry Curve via WIFI after doing a device switch, I had activated BBM/Email during that instance so it was one Black Berry ID connected to 2 devices.On checking the Curve 8520 I realised the display picture on it was the one my contacts on the Q10 were stuck with and unable to see the changes done from the Q10.Go to settings - mobile SIM and enforce phone to use 3G or 2G network only. Give the logs a name, and then click the “Save” button at the bottom (don’t click Upload). Then you can find the log files on your phone, under Documents\Field Medic\reports, so connect your phone to your computer and open that folder from your phone.
This problem makes WP platform unreliable for apps like Viber, because user can easily miss a message from someone while another person might be waiting for reply unaware of the fact that person didn't receive the message.Visit the Play Store to see if there is an update for the app and update to the latest version.Then ensure you have a strong network connection if possible a strong Wi-Fi network to re-sync the app with the BBM server. Tap on it and clear it data and also force it to stop.Then go and re-launch the BBM app and you will see that your BBM for Android or i Phone app has been re-synced with the BBM server and now your contacts display pictures will show again and those showing just PINs will begin to show their contact’s BBM profile names.I hope I have been able to address the reasons why you don’t see your BBM for Android contact display pictures, or their names?I am laid back, quiet & speak after debating pros and cons within myself.I love Chess and anything that is mentally stimulating.I was using different android phones before my switch to Lumia and never seen issues like that on Android.I did some investigation and found at least two experiments allowing to reproduce this issue with 99% success rate: 1st experiment: Initially phone should be on the 4G network. When you notice an issue, open Field Medic and click “Stop Logging”.It could also be that BBM contacts show as PIN instead of their BBM profile names.I recently encountered same with my BBM for Android.