“Staff always very obliging and courteous and ready to help”. “No improvements, as from booking my service to collection of car, I received excellent service”. “Everything was very easy, I was phoned when the car was ready and it was waiting for me when I got there. I was so impressed I called the Service Dept to thank them and particularly the guys who got my car”. “Having faith in Haynes says it all, booking my service was easy, finding the right date for me and being able to collect it on time was great. “A very professional outfit indeed, hence why I travelled some 50 miles to get there”. “This is only the second time I have used Haynes as I have only owned the vehicle for two years. I am really pleased with my car but what’s more I am so happy with the service that the Sales Executive has supplied, he is a credit to Haynes”. “Very informative, kept me up to date on all information. “Everything about the experience was excellent and don’t need anything to be improved”. They contact me to remind me when my service is due.“Salesman was not pushy, talked us through the different cars, very easy to deal with”. “Was kept fully informed by the sales team about the progress of the car purchase and delivery. Having a service plan made everything very quick and efficient”. Overall it has been a good experience having my car service with them”. “Quality of customer service was excellent as was the communication”. The dealership is always immaculate and the parking is good with ample space so I do not worry about my car being damaged whilst there. “Everything went very well the sales person was brilliant, he explained everything well”. “Ordering and making arrangements for the car was quick and easy, good service”.“They were very informative with what was wrong with the car and repaired it and serviced the car. The Sales Executive listened to what I needed in the car and found me the perfect one. The price paid for servicing is always fair and they don’t try and charge you for something that is not needed. “The salesman was knowledgeable and was able to answer all my questions”.
His care and attention should not go unnoticed and he is a credit to your company”.
“Pick up and return arrangements went very well, especially as previous week there had been adverse weather and backlogs of work must have arisen.
These did not affect timing etc of my service and pick up etc”.
“My whole experience from stepping into the showroom to driving away in my new car was just an excellent service.
Our Sales Executive was a great salesman, very friendly, helpful, not pushy and made me feel comfortable throughout the whole process.